

Key Replacement
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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Product details
Description
Please kindly noted that this is customized product,
please do not place the order before contact the support team : support@tigerkingsafe.com;
Not all the keys can be replaced ! please contact Support team before your place the order !!
(Notice: Any discount coupons are not applicable to this product)
FAQs
How can I get a replacement key?
- For a blue master key replacement, take a picture of the white label on the left or right side of the safe and contact us.
- For a black emergency key replacement, provide the numbers engraved on the emergency keyhole and contact us.
Why did my credit card payment fail?
1. Incorrect card number information or CVV
2. Your card has expired
3. Insufficient funds
4. Do not honor: The issuing bank has declined the card for an unknown reason.
5. 3D secure authentication failed: You need to enter the real-time SMS code to authenticate this transaction.
6. Network IP is unstable
How long does shipping usually take?
Leading Time: 2-3 Business Days
Shipping Time: 5-12 Working Days
All in-stock products are shipped from the USA warehouse, we will choose the warehouse closest to your address to send out your product package.
What should I do if the safe I just received is damaged?
Regarding shipping damage, please refuse the package when it is delivered.
(TigerKing will be responsible for return shipping costs)